Independent Medical Examination (IME) / Physician Advisor and Determination (PHAD)Independent Medical Examination (IME) / Physician Advisor and Determination (PHAD)


  • Best in class Physician Advisor Panel comprised of New Jersey licensed healthcare providers that cover all specialties and are Board Certified where applicable
  • Panel Members have active medical practices and are actively treating patients
  • Evaluating physicians are available for testimony
  • Auto Injury Solutions’ jurisdictional knowledge means that regulatory and specific protocol requirements are integrated to our process

Referral and DeliveryReferral and Delivery

  • Web-based management tool, MedFlow - Adjuster Desktop, allows users to refer, review, and track the status of individual referrals – and print the final outcome online
  • Dedicated Quality Assurance program
  • Within days of receipt of final medical documentation, the final report is sent via secure, encrypted electronic submission or traditional hardcopy mailing; movement and storage of all medical documents meets HIPAA requirements
  • Refer a case now

Customer ServiceCustomer Service

  • Single point of contact for your convenience
  • On-site seminars dealing with current medical topics are available
  • Online submission of referral and documents
  • Auto Injury Solutions’ Customer Care Center provides prompt, personal service via phone or email

Printable Fact Sheet (PDF)

Download now - 103 KB