MedFlow - Case Management Fact Sheet
The AIS Solution
Auto Injury Solutions’ computerized case management system facilitates oversight and measurement of this important intervention process. It can track multiple losses within your current claim system or multiple claim systems. MedFlow - Case Management interfaces with all other MedFlow Technology Suite applications.
How Our Customers Benefit
MedFlow - Case Management can be leased for your specific use, or be part of Auto Injury Solutions’ progressive end-to-end integrated suite of products and services. This suite is available to maximize the insured’s benefits resulting from injuries involving first- and/or third-party injury coverages in an automobile accident.
Expertise
- Designed to drive best practices with integrated medical criteria and protocols
- All MedFlow technology solutions are proprietary and developed specifically for handling all aspects of the life-cycle of a medical claim resulting from an automobile accident
- All MedFlow technology solutions have state-specific jurisdiction rules to assist with providing appropriate handling and workflow
Efficiency/Productivity
- Documentation tools that include customizable note templates
- Diary, activity, and calendaring capabilities
- Time and expense tracking with billing component
- Case load monitoring
- Built in quality assurance measuring tools
- Templated and custom letter writing functionality
- Tracks treatment use: requested, pre-certifications, certified, negotiated, and non-certified
- Each MedFlow technology component can stand alone or be part of an integrated solution
- Any or all of Auto Injury Solutions’ outsourced Product and Services can be integrated and customized for your needs; we operate using the MedFlow Technology Suite
Customer Service
- Auto Injury Solutions’ 24/7 Customer Care Center provides prompt, personal service via phone or email
- Our dedicated Technology Team is available to address issues
Options
- Use as your case management tool when employing Auto Injury Solutions’ outsourced integrated product and services suite
- Lease for your own case management tool when using Auto Injury Solutions’ MedFlow Technology Suite
- Lease as a stand-alone product
The AIS Value Differentiator
Auto Injury Solutions combines our expertise in the automobile medical claim process with our proprietary MedFlow Technology Suite to create a flexible and comprehensive solution set that is customizable to meet the needs of each client. This complete, end-to-end process allows for integrated results to be synthesized into a comprehensive outcome.
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